Privacy Policy – HNB Life PLC
Your privacy and security matter to us.
Information We Collect
- Personal Information: This may include your name, National Identity Card (NIC) number, email address, phone number, and other account-related details.
- Lead Information: Data generated when users create and manage leads through our platform, including details about referred contacts provided with their consent.
- Location Data: We may collect your device location to provide location-based features such as connecting leads with nearby agents or partners. Location access occurs only with your consent. Location data may be collected in the foreground or background depending on the feature used. Location data is not shared with third parties for advertising purposes and is retained only as long as necessary to support app functionality.
- Usage Data: Anonymous analytics to monitor app performance, diagnose issues, and improve the service.
How We Use Your Data
- To provide and improve our services, including managing leads and account access.
- To personalize the app experience and ensure proper feature functionality.
- To comply with legal and regulatory obligations.
- To communicate with users regarding account-related issues and updates.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. Personal data may be shared with our internal teams to provide services or as required by law. Anonymous usage data may be used for analytics or aggregated reporting.
Account Deletion
Users may request that their account and all associated data be deleted by sending an email to [email protected]. This includes personal information, lead data, and any account activity. Certain anonymous data may be retained for analytics purposes for up to 6 months.
Data Retention
We retain personal information only as long as necessary to provide services and comply with legal obligations. After deletion requests, data is removed promptly unless otherwise required by law.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or modification.
User Rights
You have the right to request access to, correction of, or deletion of your personal information. You can also withdraw consent for location or other data collection at any time by adjusting your device or app settings.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].